Server's Corner

Benefits of Recording Process Serving

Benefits of Recording Process Serving

Our last article we talked about the best way to go about being safe when serving. Such information is valuable when applied. Roland Investigations understands there is yet another issue at stake when it comes to process servers – recording. Recording while serving can prove very beneficial and in one’s favor if ever there comes to be allegations against you for something you did or did not do. Having proof of what happened is the best thing you can have. So, what are the benefits of recording? And what must be taken into consideration before going about this?


There is a case that has now been officially closed since September of this year. Although it began in 2013 with process server Stephen Hartman. He was on his 3rd attempt to serve papers to Judge Walker since the other two didn’t work out so well… one ending in the Judge pulling a gun on him and the other with uncooperative staff in his office. So, the only choice left was to serve him in a public place such as his courtroom. Upon doing so in a proper manner he was illegally arrested with false stories to support the allegations against him. His only saving grace was the fact that he had recorded the whole thing with a fountain pen in his front suit pocket.

In the same line of thought, recording can be a valuable tool in helping you to stay safe from a legal standpoint. Otherwise it becomes a “he said, she said” battle or worst yet, like in the case of Hartman, a collaboration of a false story against you. Whatever the case maybe there can only be one truth. As much as we may dislike it, we as people don’t always remember something correctly or upon hearing the story of another, we may change ours unknowingly. However, the camera doesn’t lie. It is what it is in black and white or if you have it, in color. Another question then comes into play: Should it be video and audio?


There are a few things to take into consideration upon deciding that you want to record the serves you embark on. One must look into the laws regarding recording. Video recording without audio is generally accepted with a few exceptions. But recording with audio has different views depending on the state that you like in. Some states require that you get consent from both parties to do so while other states only require consent from one party. If you happen to be one of the parties, then there is no problem whatsoever. Before going about recoding with audio, make sure to read up on the laws of your state.

Roland Investigations understands the risk that is involved with being a process server. Safety when it comes to your physical life is important. Ensuring you’re safe legally is also important because that interferes with how you will live your life. Your recording could be the difference between living free or behind bars. Roland Investigations has a comprehensive group of certified professionals to help you with all your legal needs. If you need papers served, call us today! We always preform our work in a safe manner both physically and legally.

By James D. Roland 12-20-2017

Process Server Safety

Process Server Safety

Process Servers are third party persons uninvolved with the case in which the papers they are delivering has to do with. They are just a messenger. The documents that they are delivering however, are ones that carry consequential news to the desired person it is intended for. When people are overly emotional because of the unwanted circumstances they can tend to act in a way that can harm others. This means that process servers are constantly in life-threatening situations. Roland Investigations wants to help each process server to be safe doing their job. Serve-Now has written an extensive article on how to remain safe as a process server called “Staying Safe on the Job”.

The article first goes onto list a number of process servers that have been killed by the people to which they were serving the papers. It further goes onto bring out the best ways to stay safe in such situations, as well as to be proactive before any situation starts. Here are the highlights that it brought out:

  • Keep your phone on you and charged at all times.
  • Park where no one is able to block you in.
  • Take a moment to know where your exits are before approaching the building.
  • Be sure to never turn your back on the person you are serving.
  • When you feel a serve may cause strong emotions to arise, it would be advantageous to ask for law enforcement to attend as well.
  • Follow your gut feeling.
  • Have common sense and use it.

Serve-Now goes onto interview ones that have been serving for many years but use other methods of keeping safe on the job. There are some that carry a weapon such as a gun. This however isn’t for everyone. Such ones who do carry guns practice at a shooting range and depending on each state has to pass a shooting test bi-annually when renewing a Special Process Server license. There are others who use other methods like that of bringing along their dog. A well-trained dog that works along side you to give you hints on the situation before humans are able to pick them up. This however means extensive training and companion that lives and trains with you.

It brings out that process servers should do “a background check on the subjects for each serve and use the information you find to your benefit”. This allows for each one to pick and choose when the best time to serve the papers might be. A background check allows you to be able to find out if they have a violent past, a drinking problem, or a drug abuse problem. With this information a process server is able to better judge when the appropriate time is to go and if they need to take law enforcement with them.

Roland Process Service and Investigations has a combined experience of over 85 years. We believe in always being as safe as possible on the job. Our process servers have been successful in serving papers safely by following these simple guidelines when on the job. We offer this service for those who need it. Our service of process has three different options:

  • Standard Service – The first attempt is within 4-7 days of when we receive the file.
  • Priority Service – We deliver the papers the same day as received (file must be received by 11am)
  • Rush Service – A server is sent out 24-48 hours to attempt service.

We always preform our job in the safest way possible. Call us today or submit an order service form online. Roland Investigations is happy to get to work with each person and serve them in a way of respect.

Original article here:

By Roland Investigations 12-6-2017



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